Part I – Personal Accounts
Part II - Business Accounts
Part III – Fiduciary Accounts

In these unprecedented times where in-person training presents an understandable concern to our bankers, ACCB has solved the problem! We are pleased to provide this outstanding New Account Documentation and Compliance School. This 3-part comprehensive webinar series will encompass opening personal, business, trust, court-ordered, and fiduciary accounts. Whether you are new to banking or have decades of experience, this webinar series provides answers to your customers' and employees' most complicated and challenging questions.


Opening new accounts is complicated! With onerous regulatory oversight and scrutiny, the need for new account training is paramount to maintain diligence and update processes and procedures. This three-hour webinar, Part I of a three-part series, focuses on the risks, best practices, and compliance requirements for opening Personal and Consumer Accounts. Attendees will gain an understanding of the six-step due diligence account opening process that applies to every type of new account. Discussion topics include account ownership options, with and without survivorship, and the impact each ownership option has on a customer's estate plan. Proper account titling, TIN requirements, agency, and power of attorney arrangements will be discussed as well. The session will address who can transact on personal accounts during the lifetime and at a signer's death. Although robust, this session is not state law specific.


Opening business accounts can create angst! In this three-hour comprehensive webinar, Part III of a three-part webinar series, participants gain confidence and a clear understanding of the regulatory, compliance, documentation, and proper TIN requirements for opening a business account. Sole Proprietorships, LLCs, LLPs, LLLPs, General Partnerships, Limited Partnerships, Non-Profit Organizations, and Corporations! Why are there so many different types of business entities? What is the securest way to determine who has the authority to transact on behalf of a business entity – especially when owed by multiple owners or another entity? Verifying if a business entity is legitimate and who has the authority to transact business on behalf of that entity can be challenging. When can a company use the owner's SSN vs. an EIN? When does a bank need a partnership agreement, bylaws, or operating agreement?  Beneficial ownership requirements will also be addressed. This session is not state law specific.


Formal and Informal Trusts, Revocable and Irrevocable Trusts, POD, Minor UTMA Custodial Accounts, Court Ordered Accounts, Guardianships, Conservatorships, Estates, Representative Payee, and Veterans Administration Fiduciary will be thoroughly covered. Why are living trusts so popular? To compound the complexity of fiduciary accounts, the funds' actual owner is not present on many occasions. This comprehensive webinar, Part III of a three-part series, will discuss the responsibilities of collecting appropriate documentation, titling accounts correctly, and allowing proper access to Trust, Fiduciary and Minor accounts not only during the lifetime but at the death of a signer as well.


OUR PRESENTER: Suzette (Suzie) Jones, CFP®, Managing Member, Training Resources Consulting, LLC.

With over 40 years of banking and financial planning experience, Suzie has a reputation as an extremely knowledgeable and high-energy speaker with a unique ability to take technical information and make it interesting and applicable.  Suzie relates to her audience. For decades Suzie opened new accounts, managed new account teams, and provided hands-on input to the AML and BSA Committees within the bank. Her real-life examples provide context and depth to complex regulations and documentation requirements.  After 22 years, Suzie recently retired as an Executive Vice President from a large regional $65B bank where she provided overall leadership and risk management to the $11B Investments Division. She partners nationally to provide new account training for individual banks, credit unions, private organizations, and 14 state bank associations.


Customer contact personnel, supervisors, and officers whose responsibilities include opening or managing new accounts. Personal Bankers, BSA Officers, Deposit Operations, Branch Administration, CIP Managers, Training and Business Development Officers, Internal Auditors and Compliance Officers will find the information extremely beneficial. Lending assistants and officers will find the information applicable as at least 85% of the information impacts the lending area.

This webinar has been approved for 3.5 CRCM CE credits per session (10.5 Credits for the series). "ABA Professional Certifications is dedicated to promoting the highest standards of performance and ethics within the financial services industry. This statement is not an endorsement of this program or its sponsor." Certification holders must report these credits at

Compliance Anchor Monthly Subscribers -  $225  per session or $650 for the series.
Non-Monthly Subscribers - $275 to per session or $800 for the series.
Contact This email address is being protected from spambots. You need JavaScript enabled to view it. for details!